ADDRESS SIGNS

How does the solar-powered illumination work?

Our solar-powered house numbers use energy-efficient LED lights. They charge during the day and automatically illuminate at night, providing an eco-friendly and cost-effective lighting solution.

What's included in the package when I order solar house numbers?

Each order includes the custom-printed number plate, mounting hardware, and detailed installation instructions for easy setup.

Are the solar house numbers weather-resistant?

Yes, our solar house numbers are designed to withstand various weather conditions. They are built to be weather-resistant, ensuring they last for years.

Are there any maintenance requirements for solar house numbers?

Solar house numbers are relatively low-maintenance. Periodic cleaning with a damp cloth to remove dust or debris from the solar panels can help maintain their efficiency.

Are wires visible during the installation of house numbers?

Our house numbers come with wiring for installation. However, the wiring can be easily concealed to maintain a neat and tidy appearance. The installation process, as outlined in our manual, includes steps to hide the wiring effectively for a clean finish.

You can see the installation manual for the house numbers by visiting our support

Do you have a returns and exchanges policy?

Due to the personalized nature of our products, we primarily accept returns or exchanges in the case of product defects. At Backlithousesign, we strive to address any concerns promptly, offering replacements, refunds, or partial refunds for faulty items. Decisions on resolving defective product issues are made on a case-by-case basis and remain at the discretion of Backlithousesign.

What is the estimated production and delivery time for the house numbers?

The estimated production time for our house numbers is 8 days. Following production, we typically deliver within 8-10 days, shipping worldwide.

                              Signage

Can I order a custom sign or have a product customized?

Certainly! For custom orders or specific requests, we suggest you contact us via WhatsApp to discuss your preferences, specifications, and any special requests. Our professional team will respond promptly and assist you in creating a personalized solution to meet your needs. Please feel free to contact us with any questions regarding customization.

Will the Sign be delivered with my branding on it?

Certainly! In addition to custom-branded signs, we offer the option to order blank signs. Whether you prefer a personalized touch with your branding or a clean, unmarked sign for other purposes, we're here to accommodate your needs. Just select your preference while placing your order, and we'll ensure your sign arrives exactly as requested.

How do I install a wall-mounted product?

For wall-mounted products, we provide detailed installation instructions along with all the necessary hardware required for mounting. The process is straightforward and hassle-free, typically involving securing the product using screws or brackets included in the package. If you encounter any difficulties during installation, we're here to assist you. Feel free to refer to our installation guide or reach out to our support team for additional guidance.

How do I clean my signs?

To maintain the pristine appearance of your signs, cleaning is simple. Use a mild detergent or soap with warm water and a soft cloth to gently wipe the surface. Avoid using abrasive materials or harsh chemicals that could potentially damage the finish. For stubborn stains or marks, you can use a non-abrasive cleaner approved for use on the specific material of your sign. Always test a small, inconspicuous area first before applying any cleaning solution to the entire sign surface.

Are alternate colors available for business signs?

Absolutely! Our business signs come with a range of color options to suit your preferences and branding needs. Whether it's a vibrant shade to catch attention or a more subtle tone to complement your establishment's aesthetic, contact us for color and other personalized options available for our signs.

Do you have a returns and exchanges policy?

We regret that we cannot accept returns or exchanges for our customized products due to their unique nature and personalized designs, making them unsuitable for resale. However, if your item arrives damaged or defective, we're happy to offer refunds or facilitate returns and exchanges to ensure your satisfaction.

How long is the warranty for business signs?

Our business signs come with a 1-year warranty, ensuring quality and peace of mind in your purchase.

What is the estimated production and delivery time for business signs?

The production time for our business signs typically takes 8 days. Following production, the estimated shipping duration for worldwide delivery is approximately 10 to 15 days, ensuring a timely delivery to locations across the globe.